PR integrates – a company PR program is at its best when used in an integrated way with other promotional activities. It is really a question of getting the balance right:

  • without PR no balance
  • with only PR no balance
  • with PR, website, newsletters, advertising etc then a balance can be achieved that meets the information needs of potential customers and existing customers while enabling the client company to focus on its core business of supply. It is simply a matter of recognising that information transfer via its marketing activities forms a vital part of any customer service package.

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Doing the job properly – at the end of the day the whole industrial PR process – with or without search engines – is about getting genuine information to places where it can reach serious potential users/buyers. These are willing buyers – if they don’t buy then their business will not exist, but they must buy knowledgeably. Do that job right and it is worth doing from everybody’s perspective.

Search engines in their own way are only trying to facilitate the same process – so we are all working toward the same end – there is no need to try to manipulate the search engines – do the job properly and they will put an enquirer together with the information they are seeking. Although it does help to be able to think like a customer and to set up ones information and it’s distribution to fit that enquiry process i.e. understand the information that is important to a customer, how they may go about finding it, what form they may find it easiest to digest and how to make their life easy in progressing their enquiry. This is not “rocket science” but it does require a measure of knowledge, understanding, skill, experience, flexibility, balance and judgment – sound like any PR agency you know?

The creation of easily digested information regarding products and services. By presenting genuine information in a quickly assimilated way we are helping engineers to stay up-to date with developments and trends so that they can quickly solve problems in design or production. This presents a wider profile of possibilities and helps optimise the innovation cycle.

Dissemination to enable it to be easily found – build a better mousetrap and people will NOT beat a path to your door – unless they actually need a mousetrap and know about yours! This is a genuine need – by putting our information where it can easily be found we are serving that need. People sometimes need to be told that a) mousetraps exist, b) some mousetraps are different/better/cheaper than others and which is which. A whole range of media publications have grown up to serve this need on a wider basis from the national press to Google, to a plethora of very small but very targeted publications.